Making a complaint
What can I do if I'm not happy with the service I received from an inspector?
Workplace Health and Safety Queensland inspectors
Electrical Safety Office inspectors
Workplace Health and Safety Queensland inspectors
If you cannot reach a resolution of the problem with the person you are dealing with, you can raise the issue by contacting, in the first instance, the Regional Manager of your nearest regional WHSQ office.
The Regional Manager will investigate your concerns promptly (and tell you what will be done about them). Most concerns are resolved in this way. However if your concerns have not been resolved to your satisfaction, you can write to the following address.
The Director
Regional Services Branch
Workplace Health and Safety Queensland
GPO Box 69
BRISBANE QLD 4001
Electrical Safety Office inspectors
If you cannot reach a resolution of the problem with the person you are dealing with, you can raise the issue by contacting, in the first instance, the relevant Manager, Electrical Safety Compliance on 1300 362 320.
Note:
Manager, Electrical Safety Compliance - North - covers north of the Brisbane River to Bundaberg
Manager, Electrical Safety Compliance - South - covers south west Queensland and south of the Brisbane River to the New South Wales border
Manager, Electrical Safety Compliance - Regional - covers the rest of Queensland
The Manager, Electrical Safety Compliance will investigate your concerns promptly (and tell you what will be done about them). Most concerns are resolved in this way. However if your concerns have not been resolved to your satisfaction, you can write to the following address.
The Director
Electrical Safety Compliance
Electrical Safety Office
Department of Employment and Industrial Relations
GPO Box 69
BRISBANE QLD 4001
Last updated October 17, 2006
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